Privacy Policy

Last updated: 06 December 2025

This Privacy Policy explains how Shrinarsingh Yantraraj (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit or use our website www.shrinarsinghyantraraj.com (the “Website”) and related services.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

• Name, email address, phone number and other contact details.
• Billing and shipping information when you place an order.
• Messages or enquiries sent through contact forms, WhatsApp, email or other channels.
• Any information you voluntarily share during consultations or feedback.

1.2 Automatically Collected Information

When you visit our Website, certain information may be collected automatically, such as:

• IP address, browser type, device type, operating system.
• Pages visited, time spent on pages, and navigation patterns.
• Referring website or source (for example, search engine or social media).

1.3 Cookies & Similar Technologies

We may use cookies, pixels and similar technologies to improve user experience, understand Website usage and support basic functionalities such as remembering your cart or login status.

2. How We Use Your Information

We may use the information collected for purposes including, but not limited to:

• Processing and fulfilling your orders and requests.
• Responding to your enquiries, feedback and support needs.
• Providing consultations, guidance or services requested by you.
• Improving our Website, products, services and user experience.
• Sending transactional messages, such as order confirmations, shipping updates, or important notices.
• Sending marketing or promotional communications (where permitted and with the option to opt-out).
• Preventing fraud, misuse or illegal activities, and complying with legal obligations.

3. Legal Bases for Processing (Where Applicable)

Depending on your location, we may process your personal data under one or more of the following legal bases:

• Your consent.
• Performance of a contract or to take steps at your request before entering into a contract.
• Compliance with legal obligations.
• Legitimate interests such as improving services, preventing fraud, and securing our systems.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service providers such as payment gateways, courier partners, email/SMS providers and IT/hosting providers, only to the extent necessary to perform their services.
• Professional advisors such as auditors or legal advisors, where required.
• Authorities or regulators where required by law, regulation or legal process.

We take reasonable steps to ensure that any third party with whom we share your information protects it in a manner consistent with this Privacy Policy.

5. Cookies & Tracking Technologies

Cookies are small text files stored on your device to help the Website function and to understand usage patterns.

• Some cookies are essential for basic Website operation (e.g. cart, login).
• Other cookies may be used for analytics, performance and marketing (e.g. Google Analytics, ad pixels).

You can usually manage or disable cookies in your browser settings. However, doing so may affect some features of the Website.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, accounting or reporting requirements.

When information is no longer required, we will take reasonable steps to delete, anonymise or securely store it in accordance with our internal policies.

7. Data Security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data, such as:

• Right to access the personal data we hold about you.
• Right to request correction or updating of inaccurate or incomplete data.
• Right to request deletion of your personal data in certain circumstances.
• Right to object to or restrict certain types of processing.
• Right to withdraw consent where processing is based on your consent.

To exercise these rights, you can contact us using the details provided in the “Contact Us” section below. We may need to verify your identity before responding to your request.

9. Third-Party Websites & Links

Our Website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices, content or policies of such third-party sites. We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our Website and services are not directed towards children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to